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| FAQ | ||||||||||||||||||||||||||||||
| What can I do if algae shows up in my pool? | ||||||||||||||||||||||||||||||
| We offer many solutions based on your individual needs. We will make educated recommendations after performing a water sample test. We have products such as, Banish (kills all types of swimming pool algae), Spot Kill (formulated to kill black algae on walls), and Spot Kill WP (which should only be used on white plaster pools and is also formulated for killing black algae on walls. | ||||||||||||||||||||||||||||||
| What Productions can help me with stains caused by metals in the water? | ||||||||||||||||||||||||||||||
| Pool Magnet Plus - ties up copper and iron to prevent stains. | ||||||||||||||||||||||||||||||
| Sparkle Up - aids in removal of copper and iron from the water. | ||||||||||||||||||||||||||||||
| Stain Removal - removes most stains caused by metals. | ||||||||||||||||||||||||||||||
| SoftSwim Stain Control - ties up metals to prevent stains in SoftSwim pools. | ||||||||||||||||||||||||||||||
| How can I prevent scale from foaming? | ||||||||||||||||||||||||||||||
| Use BioGuard Scale Inhibitor to help prevent scale formation that can cause serious damage to pool surface and equipment. | ||||||||||||||||||||||||||||||
| What can I do if my chlorine residual continues to be too low even after shocking? | ||||||||||||||||||||||||||||||
| This problem is referred to as Chlorine Demand. You may have an overload of contaminants causing Chlorine Demand. Bring in a water sample for more personalized instructions. | ||||||||||||||||||||||||||||||
| How can I get rid of slime in my pool? | ||||||||||||||||||||||||||||||
| Use Super Soluble to treat pink slime and water mold in chlorinated or brominated pools. (Note: for SoftSwim pools, use SoftSwim Assist. It kills and controls slime and mold in all biguanide pools.) | ||||||||||||||||||||||||||||||
| What's the cure for foaming in my pool water? | ||||||||||||||||||||||||||||||
| BioGuard Anti-Foam will eliminate foam quickly and easily in all pools. If you have jetted returns or an attached spa or water feature, us Algae AII 60 for algae prevention in place of Back-Up. We do not recommend using SoftSwim in pools with water features, attached spas or jetted returns. | ||||||||||||||||||||||||||||||
| My water looks cloudy. How can I fix that? | ||||||||||||||||||||||||||||||
| It depends on what's causing the cloudy water. | ||||||||||||||||||||||||||||||
| Lo 'N Slo' - when the ph is high | ||||||||||||||||||||||||||||||
| Strip Kwik or Kleen It - when the filter is dirty | ||||||||||||||||||||||||||||||
| Smart Shock, Burn Out Extreme, Burn Out 35, or Easy Shock and Swim - for shocking when Free Available Chlorine level is low. | ||||||||||||||||||||||||||||||
| Polysheen Blue - which is also an excellent water clarifier. | ||||||||||||||||||||||||||||||
| (Note: For SoftSwim pools, use SoftSwim Filter Aid and Flocculant.) | ||||||||||||||||||||||||||||||
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